1. International Customers (outside the Philippines):

At TechWise Dad, we strive for customer satisfaction. If you are not satisfied with your purchase, please review our refund policy:

• Refund Request: To request a refund, please contact us within 14 days of your purchase.
• Eligibility: Refunds will be considered only if you have not accessed or started the course material. Once the course material has been accessed or downloaded, refunds will not be processed.
• Process: Send an email to support@techwisedad.com together with your order number and the reason for the refund request. We will review your request and process refunds within 7 business days.
• Exceptions: Refunds are not available for digital products once accessed or downloaded. If you experience technical issues accessing the course, please contact our support team for assistance.
• Special Circumstances: If you’re experiencing issues with the course or content, we may consider exceptions on a case-by-case basis.

2. Local (Philippines) Customers:

For our customers in the Philippines, we adhere to the following refund policy in compliance with local consumer protection laws:

• Refund Request: Refund requests must be made within 7 days of purchase.
• Eligibility: Refunds are available if the course has not been accessed. Once the course has been accessed, refunds will not be processed.
• Process: To request a refund, please email us at support@techwisedad.com with your order number and reason for the refund request. Refunds will be processed within 7 business days after verification.
• Consumer Protection: In line with the Consumer Act of the Philippines, if there is a defect in the product or a discrepancy with the product description, you are entitled to a refund. Please ensure to provide relevant details and documentation for processing.
• Exceptions: Refunds are not available for digital products once they have been accessed. For any technical issues, please contact our support team.

General Terms:

• Contact Information: For any refund requests or inquiries, please reach out to us at [your contact email].
• Changes to Policy: We reserve the right to update this refund policy at any time. Any changes will be posted on our website and will apply to future purchases.

Thank you for choosing TechWise Dad!